Woman in a hat enjoying a relaxing time by the pool near Hotel Grand Chancellor

How to Use Points

Simple and easy ways to redeem

Once you have earned the required number of points, just log in to your account to select from the range of redemptions that you can afford. You can also phone or email us with the reward of your choice, and we will see to all of the arrangements.

EMAIL

gcrewards@grandchancellorhotels.com

TELEPHONE

Aus: 1800 75 33 79 (Select option 4)
NZ: 0800 27 53 37 (Select option 4)

* All rewards are subject to availability.
* Please allow 14 days for the delivery of your reward or rewards voucher.

Sparkles & champagne with glasses at Hotel Grand Chancellor

Please note that currently the hotels listed on the link below will be unable to accept accommodation redemptions on the corresponding dates (blackout dates are inclusive and should not be treated as a definitive list)...

Woman with shopping bags and a coffee in hand near Hotel Grand Chancellor

Member Benefits

Discover all the great benefits you receive after joining GC Rewards.

Couple happily holds shopping bags & enjoy near Hotel Grand Chancellor

Reward Options

View a list of the fantastic redemption options available to GC Rewards members.

Couple sitting side by side, focused on a laptop screen near Hotel Grand Chancellor

FAQs

Check out the frequently asked questions page to get some quick answers and insights.

2 individuals collaborating on a documents near Hotel Grand Chancellor

Terms & Conditions

Read our GC Rewards terms and conditions to go in depth on the details of the program.