Why Book Direct
Hotel Direct Booking Exclusive Deals and Discounts
We appreciate you have a choice where and how you make your booking. To help with your decision making, here are a few reasons why we think it is best to book directly with us online or via your corporate travel management company.
Best Price Guarantee
Grand Chancellor Hotels in Australia and New Zealand are committed to ensuring you are confident in booking with us directly on our grandchancellorhotels website by offering you the best price guaranteed online.
If you find a lower rate available online within 12 hours of booking, for the same dates, room type, number of guests and conditions you have booked on grandchancellorhotels.com, we will match the price and offer you a 10% discount on that room rate*.
*(Terms and conditions apply)
Read more about our Best Rate Guarantee
No Booking Fees and Fully Flexible Reservations
Book with confidence on the grandchancellorhotels website with:
- No booking fees.
- Fully flexible reservations – Can be amended or cancelled up until 24 hours before your stay for no additional cost (unless specified clearly in the booking process).
- Secure booking system – Find out more in our Privacy Policy.
- All room types available.
- No upfront payment required (unless specified clearly in the booking process).
- Up-to-date information and pictures.
- No third-parties involved, our team can assist you directly.
Free Wi-Fi
Enjoy complimentary unlimited in-room Wi-Fi* during your stay at all Grand Chancellor Hotels in Australia and New Zealand.
*A reasonable level of access can be expected at all Hotels.
Personalised Service
Our team are here to help and are only phone call or email away, 24 hours a day. You will be able to personally contact each Hotel and speak to a team member onsite regarding your booking, rather than be directed to a call centre.
For all Hotel contact details, please visit
Business Requirements
Our dedicated Sales teams are able to assist with all of your corporate accommodation requirements and would be delighted to discuss your Company’s needs to identify the best solution. For further information, please visit our
The Grand Chancellor Hotels Experience
Our service ethos is to provide professional and welcoming guest experiences across our hotels, with four properties awarded TripAdvisor's 'Certificate of Excellence' in 2023.